VoxGrow

Privacy

The Privacy Policy for VoxGrow.

Effective Date: 03/02/2025
Last Updated: 03/02/2025

1. Introduction
Welcome to VoxGrow ("Company," "we," "us," or "our"). This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you use our Voice AI Assistant SaaS platform ("Service"). By using our Service, you consent to the practices outlined in this Privacy Policy.

2. Information We Collect
a. Personal Information: Includes your name, email address, phone number, payment information, and account credentials when you register.
b. Usage Data: Information about how you interact with our Service, such as device details, IP address, browser type, and activity logs.
c. Voice Data: Recordings and transcriptions of voice inputs processed through our AI system.
d. Cookies and Tracking Technologies: We use cookies, beacons, and analytics tools to enhance user experience and improve our Service.

3. How We Use Your Information
We use collected data to:

  • Provide, improve, and personalize the Service.
  • Authenticate users and maintain account security.
  • Process transactions and manage subscriptions.
  • Conduct analytics and enhance AI performance.
  • Send service updates, marketing materials (with consent), and customer support responses.
  • Ensure compliance with legal and regulatory obligations.

4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share information with:

  • Service Providers: Third parties assisting with payment processing, hosting, and analytics.
  • Legal Authorities: When required by law, legal proceedings, or to protect rights and safety.
  • Business Transfers: In the case of mergers, acquisitions, or asset sales.
  • Aggregated Data: Non-personal data may be shared for research, reporting, or business insights.

5. Data Security and Retention

  • We implement industry-standard security measures to protect personal data. However, no system is completely secure.
  • We retain personal data for as long as necessary to fulfill service obligations, comply with laws, and resolve disputes.

6. User Rights and Choices
Depending on your jurisdiction, you may have the following rights:

  • Access & Correction: Request access to or corrections of your data.
  • Deletion: Request the deletion of your data, subject to legal limitations.
  • Opt-Out: Manage marketing preferences and opt-out of data collection (e.g., cookies).
  • Portability: Request a copy of your data in a machine-readable format.
  • Restriction of Processing: Limit how we use your data under specific conditions.

7. Third-Party Services and Integrations
Our Service may contain links to third-party websites and integrate with third-party platforms. We are not responsible for their privacy practices and encourage users to review their policies.

8. International Data Transfers
If you are accessing our Service outside the U.S., your data may be transferred and stored in the U.S. By using the Service, you consent to such transfers.

9. Children's Privacy
Our Service is not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware of such collection, we will take steps to delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of the Service constitutes acceptance of the revised policy.

11. Contact Information
For questions or concerns, contact us at:
VoxGrow
[Company Address]
Email: support@voxgrow.com
Phone: [Phone Number]

By using our Service, you acknowledge that you have read and understood this Privacy Policy.